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Location: Home > Report A Repair > Report a repair > Report a repair

Report a repair

You can report a repair at any time of day by telephoning Sadeh Lok’s Customer Service Team on 01484 435715, choose option 1, or by completing the 'Report a Repair' online form - click here

Sadeh Lok is responsible for the majority of repairs around your home, however, there are some repairs that are your responsibility - to find out what they are click here

For a full listing of repairs Sadeh Lok is responsible for click here

If you are a Leaseholder, please call Sadeh Lok’s Customer Service Team on 01484 435715 choose option 1 rather than using the online reporting link provided above, so that we can tell you who is responsible for the repair.

When reporting a repair please try and give as much information as you can. 

Please also check that your contact details are correct so that we can fix your problem quickly.

Why do the Customer Services Team Ask Me That?

Once you’ve logged your repair one of Sadeh Lok’s approved local contractors will contact you to make an appointment. Appointments with our contractors can usually be made between 8 am – 6pm Monday to Friday

If you experience any problems tell us straight away so we can sort them out quickly.

Emergency repairs

If you have an emergency repair such as a burst pipe, please do not use the online reporting link provided above - telephone Sadeh Lok’s Customer Service Team on 01484 435715, choose option 1 immediately so that we can act straight away.

Annual Report 2015/16

Please click here

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