How to pay your rent

Rent and Service Charges are important as they pay for the services we provide to you. It is your responsibility to ensure that your rent is paid on time. You can pay your rent weekly, monthly or at any other time as agreed with your Neighbourhood Officer. If you pay monthly we expect you to pay in advance. Rent and Service Charges are payable every week from the first Monday your tenancy starts.

There are a number of ways you can pay your rent and service charges to Sadeh Lok:-

Callpay

1. To pay this way you must have a debit card;

2. Ring the Customer Service Team on 01484 435715 choose option 1; 

3. The Customer Service staff will ask you various security questions and the amount you wish to pay;

4. Have your debit card available so you can give your card details;

5. Once approved you will be given a payment reference number over the phone and sent a receipt either by e-mail or post.

Allpay

You can pay using your Allpay rent payment swipe card at any Post Office or retail outlet offering the PayPoint facility. You can also make payments online at Allpay.

For more information about how to use allpay and for details on how to set up an account download a copy of the allpay FAQ by clicking here.

Post Office

Payments can be made in cash or by cheque. If paying by cheque you will need to make this payable to “Post Office Limited”. You will need your Allpay rent payment swipe card to make a payment.

Paypoint

Services are available in a wide number of newsagents, corner stores and garages, many of which are open early mornings, late at night and at weekends. Payments can be made by cash. You will need your Allpay rent payment swipe card to make a payment.

Direct Debit

This is the simplest and most convenient way for you to pay your rent.  Your bank will pay your rent directly to Sadeh Lok and you can arrange to pay every week or every month in advance.

If you think there is not enough money in your account to cover your rent you should contact the Customer Services Team immediately who will give you advice on what to do. If your rent changes the amount you pay will be adjusted automatically. To set up a Direct Debit contact Sadeh Lok’s Customer Service Team on 01484 435715 choose option 1.

Standing Order

You can get a form to set up bank standing order payments from our Customer Service Team on 01484 435715 choose option 1.  You are responsible for making any changes to the amount you pay according to your current rent.

Cash

You can make a payment by cash in person at Sadeh Lok’s office at Trafford House, 11 Halifax Road, Huddersfield, HD3 3AN 

Please do not send cash by post.

Cheque

You can post your payment to:

Sadeh Lok at Trafford House

11 Halifax Road

Huddersfield

HD3 3AN

Please make your cheque payable to Sadeh Lok Housing Group Ltd.  Please make sure you write your name, address and payment reference number (tenancy number) on the back of your cheque.  A receipt will be posted to you.

To view our leaflet – A Guide to using your rent payment card click here

Please remember your home is at risk if you fail to pay your rent. For help and advice if you are having difficulty paying your rent click here