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95% of residents were satisfied with their repairs
Resident Annual Report 2011
Choice Based Lettings
Choice-Based Lettings (CBL) replaces the traditional way of allocating housing under which housing officers seek to match applicants who have priority on the waiting list to available vacancies. CBL allows applicants for social housing (and existing tenants seeking a move) to apply for available vacancies which are advertised widely (eg in the local newspaper or on a website).
Local CBL services include;
Kirklees Council – Choose ‘n’ Move
Anyone interested in the choose ‘n’ move scheme should contact the choose 'n' move information line on 01484 416900, email choosenmove@kirklees.gov.uk or visit their website here You can also find out more by visiting the either of the two choose ‘n’ move self-service areas in Dewsbury Town Hall and Civic Centre 3 in Huddersfield.
Wakefield Council – Homesearch
To apply for properties in Wakefield you must be registered as a Homesearch member. If you are already registered you can express an interest for homes through the internet, telephone, text message or in person. If you are not registered and wish to join, you can request a form from any Service Access Point, by phoning 0844 9 02 02 02 or download an application form to complete www.wdhomesearch.co.uk
Rotherham – Key Choices
Rotherham Borough Council with their partner Housing Associations and private landlords advertise properties which are available for letting.
You can view the advertisements at various outlets including;
Key Choices Website and any 2010 Rotherham Neighbourhood Office of Rotherham Borough Council's Customer Service Centres
Newsletter Signup
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Be Prepared For Freezing Weather - Important Advice
Be Prepared for Freezing Weather - Important Advice
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How the proposed Welfare Reforms could affect you
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New Number for Police Non-Emergencies
101 is the new national number to contact the Police when it is not an emergency.
As from 17 November the 101 replaces the 08456 060606 non-emerge ...
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Emergency Repairs - 01484 435 715
To report a repair during normal office hours (9am to 5pm Monday to Friday) please call 01484 435715 choose option 1. To report a non-emergency repair you can also email the Customer Service Team on customerservices@sadehlok.co.uk
To report an emergency repair* outside of normal office hours (between 5pm to 9am Monday to Friday, weekends and Bank holidays) call 01484 435715 choose option 1 and follow the instructions.
*Only genuine emergency repairs can be attended to out-of-hours. These include the total loss of electrical power; total loss of heat; a burst pipe causing flooding to your home. Please report other repairs during normal office hours.
Please do not email emergency repairs as there may be a delay before they can be responded to, which during Bank holiday periods could be several days.
Anti Social Behaviour - 01484 435 715
If you experience anti-social behaviour after 5pm and are unsure of where to turn you can call 01484 435715 choose option 1, then option 3 for the Out-of-Hours helpline. The operators on duty provide support and advice on low level anti-social behaviour issues, all in the strictest of confidence.
If you feel that you or your family may be at immediate risk or harm please dial 999 for the Police (101 in any other situation where the Police need to be notified but there is no immediate risk).
Customer Services - 01484 435 715
For all Housing related issues such as new housing applications, paying your rent, making a repair request, general tenancy queries, reporting anti-social behaviour and to make a complaint, comment or compliment please call the Customer Service Team on 01484 435715 choose option 1 during normal office hours (9am and 5pm Monday to Friday).
