Sadeh Lok provide a high quality service
CSE Assessor 2010
Children's Links
Children's Links is a national charity, company limited by guarantee, and social enterprise. Our mission is to improve the quality of children’s, young people’s and families' life experiences.
Children's Links has been successfully improving children’s life experiences since being established in 1993. As an innovative and growing organisation, focused on customers and stakeholders, we have grown a wide range of services in response to needs and identified gaps.
Our values require us to deliver quality services for all customers; and to ensure that our services improve outcomes for children and young people. This means that we focus on achieving outcomes and targets.
Children’s Links has built its business on developing work to deal with gaps in services identified by our stakeholders, parents, children, funders and the wider community. As a direct result, our services include those that support babies, children, young people, their parents and carers, the communities they live in, employers, and other children and young people’s organisations.
Our work is funded from a wide variety of organisations and funding streams which include:
- Local Authority Contracts
- Central Government
- Regional Government contracts
- European funds, including ESF and ERDF
- Trusts
Over the last 3 years we have been investing in income-generating activities, and finance is gradually building from the following areas:
- Fundraising
- Consultancy
- Social Enterprise activity
This plan builds on those foundations and seeks to further diversify our activities, geographic presence and sources of funding.
Please visit www.childrenslinks.org.uk for more information.
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‘Your Housing Association Needs You’
After years of dedicated service one of our founder members, the current Group Chair is to step down at the end of his current term.
Group C ...
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New Web Site launched
On the 26th July Sadeh Lok launched a brand new resident focused interactive web site, which has been designed and developed in association with Rippl ...
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Emergency Repairs - 01484 435 715
To report a repair during normal office hours (9am to 5pm Monday to Friday) please call 01484 435715 choose option 1. To report a non-emergency repair you can also email the Customer Service Team on customerservices@sadehlok.co.uk
To report an emergency repair* outside of normal office hours (between 5pm to 9am Monday to Friday, weekends and Bank holidays) call 01484 435715 choose option 1 and follow the instructions.
*Only genuine emergency repairs can be attended to out-of-hours. These include the total loss of electrical power; total loss of heat; a burst pipe causing flooding to your home. Please report other repairs during normal office hours.
Please do not email emergency repairs as there may be a delay before they can be responded to, which during Bank holiday periods could be several days.
Anti Social Behaviour - 01484 435 715
If you experience anti-social behaviour after 5pm and are unsure of where to turn you can call 01484 435715 choose option 1, then option 3 for the Out-of-Hours helpline. The operators on duty provide support and advice on low level anti-social behaviour issues, all in the strictest of confidence.
If you feel that you or your family may be at immediate risk or harm please dial 999 for the Police (0854 60 60 606 in any other situation where the Police need to be notified but there is no immediate risk).
Customer Services - 01484 435 715
For all Housing related issues such as new housing applications, paying your rent, making a repair request, general tenancy queries, reporting anti-social behaviour and to make a complaint, comment or compliment please call the Customer Service Team on 01484 435715 choose option 1 during normal office hours (9am and 5pm Monday to Friday).
